20% off lounge Friday 1/15 & Saturday 1/16 only! No code needed, discount applied at checkout! + ALWAYS FREE SHIPPING!

Return Policy


Anything purchased from November 1st through January 1st will be eligible for the extended return policy. 

The items will be eligible for return until January 31st 2021 or the last day date allowed under the normal return policy (whichever is later.)

Gift cards, face masks and gift wrapping are not eligible for returns. 


A full refund minus the shipping cost will be issued if the item is postmarked to be returned within 30 days of delivery.

Return shipping is free. Once a return is initiated, you will receive an email with a return label.  

Returns must have the tags attached, be in new condition, unused and unworn to be eligible for a return. 

Gift cards are not eligible for returns or refunds. 

All face masks are final sale. 

If you have any questions or concerns about your order, please reach out to me at kaitlyn@blackandbow.com!